- DEFINITIONS
Intelsity is the Controller of your personal data to whom you have submitted your personal data on the basis of a contractual relationship or precontractual relationship, or whose Services you (or the legal person or entity whose
true beneficiary you are) intend to use.
Service: any service provided by “multiseat.online”;
Personal data: any information related to an identified or identifiable natural person;
Personal data processing: any activity performed with personal data, e.g., data
collection, registration, organizing, structuring, storage, access, amendment, deletion,
disclosure, transfer, limitation, or other activity;
Client: natural person or “you” who uses or has expressed an intent to use the
service;
GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council of
27 April 2016 on the protection of natural persons with regard to the processing of
personal data and on the free movement of such data, and repealing Directive
95/46/EC (General Data Protection Regulation);
Client data: any information about the client, including the client’s personal data and
any confidential information about the client;
Sensitive personal data: personal data about the individual’s racial or ethnic origin,
political opinion, religion or beliefs, trade union membership, genetic or health status
or sexual orientation;
- PROCESSING CLIENT PERSONAL DATA
We want to offer products and services the most suitable for you. To do so, we
process your personal data. Transparency of the process and data privacy are
important to us, which is why we want you to know how and for what purpose we
collect and analyse your data.
How we process personal data
We collect it if you request our services and products or already use them, or if you
contact us.
We process your data, for example, to provide our services, fulfill regulatory
requirements, or improve our products and services. We do not store your data for
longer than necessary to provide our services. In the majority of cases, we need to
follow laws and regulations that govern the storage of the data collected.
You are the owner of your personal data, and we want you to know that we respect
your privacy. This is why we have updated our Privacy Policy. You can contact us at
any time should you have any questions.
“MULTISEAT.ONLINE” (hereinafter “we”, “our”, “MULTISEAT.ONLINE” or “us”), when processing personal
data, undertakes to protect the privacy of people’s data. Personal data processing
carried out by “MULTISEAT.ONLINE” is follows the European General Data Protection
Regulation (GDPR) and applicable national laws and regulations. This Privacy Policy
generally describes how we summarise, share, and protect personal data. More
information about personal data processing is included in contracts and other
documents related to the provision of the service.
- GENERAL INFORMATION
When does this Privacy Policy apply? This Privacy Policy applies when you use,
have used, or have expressed your intent or interest in using “MULTISEAT.ONLINE” services. It
also applies when you are indirectly related to a service (e.g., someone has purchased
a service for you). It is also applicable when a relationship has been established
before this Privacy Policy comes into effect, and if you have provided and/or
“MULTISEAT.ONLINE” has obtained your personal data.
What kind of my personal data are processed? A specific scope of personal data to be
processed depends on the type of service and your relationship with “MULTISEAT.ONLINE”. The
primary activity of “MULTISEAT.ONLINE” is related to offering free items and services. We process your personal data to provide and improve these services. Moreover,
“MULTISEAT.ONLINE” also processes the personal data of its corporate and private clients, and
supplier representatives. The personal data summarised and processed by us include
the following information:
- identification data, e.g., name, surname, middle name, identity number
(national identification number, client ID, employee code), date of birth,
taxpayer ID, contact details, e.g., residence address or correspondence address,
phone number (e.g., landline and mobile number), email address, language of
communication; - digital identification data, e.g., social media or Skype profile ID
How does “MULTISEAT.ONLINE” collect my personal data? Primarily, “MULTISEAT.ONLINE” obtains
personal data directly from the person to whom the data are related. For example, if
you:
- Request our services;
- Interact with “MULTISEAT.ONLINE” (e.g., visit our website) or for any other reason
provide your contact details to “MULTISEAT.ONLINE”; - Sign a contract where the other contracting party or its representative does not
have to be the client (e.g., a contract or agreement with a legal person, providing the details of a contact person or representative). Within the
“MULTISEAT.ONLINE” company, all structural units of “MULTISEAT.ONLINE” have access to personal
data disclosed to “MULTISEAT.ONLINE” to the extent where such access is necessary for
administrative purposes or in legitimate interests of “MULTISEAT.ONLINE”. We obtain
your personal data from other external sources, such as public and private
registers, other companies and state authorities if this is in our legitimate
interests or in other cases under applicable laws and regulations. - We summarise data (cookies) about user interaction with our websites and
apps.
- WHY DOES “MULTISEAT.ONLINE.LV” SUMMARISE AND PROCESS MY PERSONAL
DATA?
First and foremost, we need your personal data to be able to provide our services to
you. We will always require some personal data regardless of the service you have
chosen, e.g., your identification data or contact information, preferred language of
communication, etc. However, for some services, due to their nature, additional
information will be required.
Data about the usage of our websites and apps are summarised for statistical purposes
in order to improve our websites and apps and display adapted content.
- ADVERTISING AND DIRECT MARKETING
Who receives “MULTISEAT.ONLINE” advertising and direct marketing messages? Our advertising
and direct marketing messages (e.g., about our services and related campaigns) are
sent to those clients who have agreed to receive direct marketing and advertising
offers from “MULTISEAT.ONLINE”. These clients receive “MULTISEAT.ONLINE” offers and direct marketing
messages using their preferred communication channels. “MULTISEAT.ONLINE” may offer its
services to existing clients on the basis of legitimate interests.
How can I give my consent to receiving advertising and direct marketing messages?
Clients can give their consent to receiving advertising and direct marketing messages
by signing a direct marketing consent form or requesting direct marketing messages
under a contract concluded between us. Clients already receiving direct marketing
messages from us will continue receiving such messages after GDPR comes into
effect.
What type of advertising and direct marketing activities does “MULTISEAT.ONLINE” perform?
“MULTISEAT.ONLINE” sends offers and direct marketing messages. Services and products may also be advertised at different client events organised by “MULTISEAT.ONLINE”.
Can I object to the processing of my personal data for direct marketing purposes?
Clients may at any time and free of charge object to the processing of their personal
data for direct marketing purposes. To exercise this right, please contact the structural
unit of “MULTISEAT.ONLINE” whose direct marketing materials you no longer want to receive.
Clients may refuse to receive our offers or any other advertising and direct marketing
messages using the link provided in the email or following other instructions
provided in the direct marketing message.
- PERSONAL DATA SHARING AND PROTECTION
Who can I access my personal data? Your personal data within “MULTISEAT.ONLINE” can only be accessed by persons having such permission; your personal data can also be
accessed by third parties involved by “MULTISEAT.ONLINE”, as well as other persons for whom such access is provided or allowed in the laws and regulations. If personal data
processing is carried out on behalf of “MULTISEAT.ONLINE” by third parties, “MULTISEAT.ONLINE” shall
involve only such third parties who can provide sufficient guarantee of taking
technical and organisational measures to ensure that such processing complies with
the requirements of GDPR and applicable laws and regulations and that your rights
are safeguarded. Processing activities performed by processors (third parties) shall
always be governed by the Privacy and Data Processing Agreement or other special
provisions agreed upon by “MULTISEAT.ONLINE” and such processor.
Payment processing is provided by the payment platform www.stripe.com & www.paypal.com,
therefore our company transfers the personal data necessary for the execution of
payments to the owner of the platform - a licensed payment institution Stripe.com & Paypal.com.
How does “MULTISEAT.ONLINE” protect my personal data? To protect your personal data from
unauthorised access, unlawful processing or disclosure, accidental loss, amendment
or destruction, we take appropriate measures to fulfil the requirements of applicable
laws and regulations. Such measures include technical protection measures, e.g.,
appropriate choice and configuration of computer systems, ensuring the security of
corresponding connections, protection of data and files, as well as organisational
measures, e.g., limiting access to such systems, files, and objects.
- YOUR RIGHTS REGARDING PERSONAL DATA PROCESSING
What are my rights? “MULTISEAT.ONLINE” wants to ensure fair and transparent personal data
processing where the individual is always able to exercise all the rights that follow
from applicable laws and regulations. In particular, you have:
- The right to access your personal data processed by “MULTISEAT.ONLINE”. Upon your
request, “MULTISEAT.ONLINE”: confirms whether the personal data related to you are
processed and provides information about the processing purposes, personal
data categories, and personal data recipients or categories of recipients to
whom personal data have been disclosed; informs you about the personal data
being processed and the information available about the data source; provides
information about the logic of automated personal data processing in case of
automated decision-making; - The right to request a rectification of inaccurate personal data; if personal data
processing is based on consent, you have the right to withdraw your consent at
any time, without affecting the lawfulness of the processing based on this
consent before withdrawal;
The right to receive the processed personal data in a structured, commonly
used and machine-readable format and in certain circumstances have the right
to transmit the data to another controller;
- In certain circumstances you have the right to request that your personal data
are deleted or their processing is limited; - You also have the right to submit a claim to the supervisory authority – the
Data State Inspectorate in Latvia.
Upon request of the data subject, the Controller, within 30 days after receiving the
request, shall provide the requested information or a justified written refusal to do so.
- HOW LONG DOES “MULTISEAT.ONLINE” STORE PERSONAL DATA?
How long does “MULTISEAT.ONLINE” store my personal data? Personal data are stored in
accordance with applicable laws and regulations and no longer than necessary. The
period for the storage of personal data is determined by “MULTISEAT.ONLINE” and depends on the corresponding contract and the basis for the processing of personal data. Please contact us if you wish to obtain more information about the storage period and the
principles we use to determine the storage period for the personal data processed by
us.
- FINAL PROVISIONS
Legal certification and validity. This Privacy Policy does not constitute a legally
binding contract between “MULTISEAT.ONLINE” and the client; these are our personal data
protection guidelines. Since we are constantly improving and developing our services
and websites, we can, from time to time, introduce amendments to our Privacy
Policy. Such amendments shall not diminish your rights. In case of significant
changes and if we believe it to be mandatory, we will inform you about the changes
no later than 1 (one) month before such changes come into effect via the “MULTISEAT.ONLINE”
website, postal services, email, messages, or as we may otherwise choose to. The
Privacy Policy is also available upon request at our customer service points. Have
questions? If you have any questions or concerns in relation to the processing of your
personal data performed by “MULTISEAT.ONLINE”, or if you wish to exercise any of your rights,
please contact us by phone or email.