- GENERAL CONDITIONS
The seller of the goods is Intelsity FZ LLE, Reg. No.16521/2020, address: Umm Squiem, Dubai, UAE. (hereinafter the Seller).
The Buyer is any legal or physical entity willing to purchase the products offered by
the Seller.
The buyer shall order, buy and pay, and the Seller shall supply and sell products
under the provisions of this Contract.
- DESCRIPTIONS OF PRODUCTS AND PRICES
The Seller shall offer to the Buyer to purchase the ASTER software. For more
detailed information on the types of products, see the homepage www.multiseat.online .
All prices of products at the Seller's online store are specified in USD.
In all prices specified by the Seller, the Value Added Tax effective in the UAE is included.
Changes regarding availability of goods and in price-cards shall become effective
from the moment of their publication on www.multiseat.online.
- SERVICE
The Seller's Customer Service Department is open on weekdays from 8:00 to 17:00.
E-mail: info@multiseat.online.
Customer service is carried out in Latvian, in English and in Russian.
- SHOPPING, PAYMENT AND DELIVERY CONDITIONS
The Buyer shall order the products by filling in a respective order form on the Seller's
homepage www.multiseat.online.
Upon placement of the order, the Buyer shall undertake to specify full information,
i.e., name, surname, the e-mail address of delivery and the contact details.
Legal entities shall specify the company name, registration number and e-mail
address of delivery and the contact details.
The Buyer shall undertake to notify the Seller in due time on any changes.
The Seller shall perform delivery of products to the e-mail address specified by the
Buyer.
Product delivery is performed only electronically by our online store – you will
receive everything you need for product use by e-mail.
The order is prepared electronically and it is valid without signature.
Delivery of products is free of charge.
The Seller shall confirm each order by sending a respective e-mail of endorsement to
the Buyer. Unless the Buyer receives the e-mail of endorsement, the order is not
accepted.
The Buyer shall agree to pay 100% advance payment to the bank account specified
by the Seller.
Possible ways of payment in the site www.multiseat.online:
The payment service provider is Stripe & Paypal www.stripe.com & www.Paypal.com.
Payments made using Stripe & Paypal are calculated in euros and the order amounts
withdrawn from the Customer's accounts are also in euros (unless another currency is
used for transactions - available only for card payments).
● by credit card or other online payment method which is specified on Seller's
online store (automatic delivery of the product at once after payment). We accept
VISA, MASTERCARD credit cards.
If you choose payment by credit card or internet bank, your order will be immediately
processed..
Please, make sure your data have been entered correctly.
Make sure your specified email address is correct; otherwise the shipment can be delayed.
The order will be conveyed to fulfilment only upon receipt of 100% advance
payment.
The activation code will be sent to your e-mail address.
The purchase-sale contract shall be deemed as concluded (effective) when the 100%
advance payment is made to the bank account specified by the Seller.
Products shall be delivered within 2 working days.
- TECHNICAL SUPPORT
The Seller's online shops Customer Technical Support Department is open on
weekdays from 8:00 to 17:00.
E-mail: info@multiseat.online.
Customer service is carried out in in English.
- THE RIGHT OF WITHDRAWAL
In accordance with Paragraph 22.13. of the LR Cabinet of Ministers Regulation No.
255 “Regulations on Distance Contracts”, the Buyer may not exercise the right of
withdrawal if the contract has been concluded regarding the supply of digital content
which is not supplied on a tangible medium if the supply of digital content has begun
with the consumer's prior express consent and his acknowledgment that he thereby
loses his right of withdrawal.
- IMPOSSIBILITY OF PRODUCT DELIVERY
In case the price of the product has changed, or the product has expired in the
warehouse, its delivery in due time is impossible.
The Seller shall notify the Buyer on the delay.
The notification will either inform about complete impossibility of delivery or about
new delivery conditions.
Unless the new conditions satisfy the customer, the latter shall be entitled to cancel
the order.
- RESPONSIBILITY AND FORCE MAJEURE
The Seller shall not be liable for losses, damages, costs, or expenses of any kind that
may result from the use or misuse of the program, including, without limitation, any
liability for business expenses, machine downtime, damages experienced by you or
any third party as a result of any deficiency, defect, bug, error, or malfunction.
The Seller shall not be liable for any indirect, special, incidental, or consequential
damages relating to or arising out of the subject matter of this Agreement or actions
taken thereunder.
The Seller shall not be made responsible for the damage caused to buyers and for
delayed deliveries of products in the cases when the Seller could neither foresee nor
affect them and when their setting in is not dependent on the Seller's activity.